General Pricing:

Diagnostics on-site: free / no charge  •  Diagnostics in-house: free / no charge
On-site trip charge: None

Hourly Rates:

Residential Labor: $70.00 • Business Labor: $80.00
(hourly rates good for laptops and desktops)
Baseline: Labor x 2

Tutoring (1-on-1): $30.00
Tutoring (Group): $45.00

Residential Subscription Packages:

Gold: $210.00
(4 for 3 hours)

Platinum: $350.00
(6 for 5 hours)

Gold-Pressed Latinum: $420.00
(8 for 6 hours)

(Labor Only / Locks in current labor prices! / Expires 1 year from date of purchase.)

Business Subscription Packages:

Silver: $560.00
(8 for 7 hours)

Gold: $880.00
(12 for 11 hours)

Platinum: $1120.00
(16 for 14 hours)

(Labor Only / Locks in current labor prices! / Expires 1 year from date of purchase.)

Common Services:

Windows and Hardware Optimizations for Improved Performance: $30.00
(all versions of Windows 2000 or above including all flavors of Windows 7.
This service available onsite if bundled.)

Windows Reinstall (clean with no supplied recovery disc): $175.00

Windows Reinstall (w/basic data backup and no supplied recovery disc): $210.00

Linux Install (Clean Only): $150.00
(Distributions: currently Ubuntu only)

VM Creation (Clean Only): $230.00
(Distributions: BSD (all flavors), Solaris, Linux, MacOS)

File and Data Backup:

Permanent Backup on CD (700MB): $30.00
Permanent Backup on DVD (DVD5 / 4.70GB): $60.00
Permanent Backup on Dual-Layer DVD (DVD9 / 8.54GB): $100.00
($35.00 for each DVD after that)

BYOB (Bring Your Own Backup - any size): $120.00
(Price includes labor only for a complete backup. External harddrive extra if not supplied)

File and Data Backup service contracts are available should you require regular service.

General Hardware:

Desktop Power Supply Replacement: Baseline + half-price of power supply
Laptop Power Supply Replacement: $135.00 delivered - most models
*includes labor for testing and observation

Memory Upgrade: Baseline + 90% price of memory (10% off)
*includes labor for testing and observation - includes desktops and laptops

Hard Drive Replacement: Baseline + 95% price of hard drive (5% off)
*includes labor for testing and observation - does not include Windows - includes desktops and laptops

Hardware prices subject to change every Monday.

Laptop Repairs:

Laptop service repairs are more complex than standard desktops. With that, only the General Hardware portion of laptops would be serviced on premises. All other services would be done in-house and can be picked up by our technician for no extra charge.

All pricing for laptops for basic repairs runs parallel and concurrently with the above pricing. Meaning, no changes, is the same with the noted exceptions listed here:

Component level, laptop motherboard repairs are subject to a $100 advanced diagnostics and repair preperation charge and is extra to the motherboard repair charge that will be quoted after the diagnostics and preperation.